FAQs
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We are service based and aim to provide the best experience for our customers. Typically our engagements go like this: 1- We understand your specific needs. 2 - We discuss product and design with you and begin turning your vision into reality. 3 - We provide proofs of the recommended products and designs, to show you exactly what your product will look like. 4 - Once you approve the designs, the item is produced and delivered to you.
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We specialize in outdoor-themed creative products as well as custom apparel, headwear and drinkware.
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Our services are free, you only pay for the product you purchase.
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It’s simple, we create custom designs on the products you're interested in. It’s always included in our service at no extra cost, you just pay for the products.
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Absolutely not! We believe in providing the best service possible to you. With that, we always provide free, up-front graphic design to provide value right away, and show you how easy the choice is to work with us.
Keep in mind, Fresh Kamp owns all rights to creative art, however, we’ll provide you with design files if a purchase is made. -
Not yet. Our service-oriented model requires that we have a conversation so that we can understand your specific needs and deliver tailored solutions.
Don’t fret though, we make the process extremely simple.
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Lead times differ per product, but the typical timelines are:
Apparel - 2-3 weeks
Outdoor products like goggle covers and charcu-to-go - 4 weeks.
Neck gaiters, full custom hats and beanies - 6 weeks
We manage to all timelines. If you’ve got a specific in-hands-date, we’ll provide various options to make it happen!